Support Overview

A Continuing Commitment to Providing Service and Support that Exceeds Your Expectations!

At DSPCon, we take immense pride in continuing to deliver the highest rated customer service and support within the industry. Each and every day, for every product and solution we provide.

Our experienced and knowledgeable customer support organization delivers premier integration, implementation, technical support and education services to ensure the successful deployment of our products and your applications. And, because 100 percent customer satisfaction is our overriding goal, our support team consists entirely of hands-on engineers with extensive experience in system and application design.

At DSPCon, we offer a variety of service plans to meet your specific support requirements. Our four levels of service—Basic, Extended, Select and Premium—have been designed to meet most service and support requirements. However, if your organization requires additional support capabilities, each of our service plans can be further enhanced through the purchase of customized Supplementary Services. We also offer Support Event assistance that you can purchase to resolve an individual service issue.

For additional information on all of our service offerings, please contact our customer service team at cs@dspcon.com.