Director of Operations
Due to the unique size and nature of our business, at DSPCon, the Director of Operations has a slightly different set of roles and responsibilities relative to the classic set typically thought of as Operations Management.
The Director of Operations reports to the President and is a key member of a dynamic management team. Specifically, the Director is responsible for the Operations of the Company; coordinating all activities related to products and services sold, including design, architecture, and delivering product within time and budget constraints, and the fostering of innovative solutions to customer needs.
Performance Objectives
- Assemble an effective and winning Engineering and Operations team. Maintain an adequate work force to meet the current and future needs of the Company, including training, development, management, and staffing. Within 30 days, analyze the Company's organizational structure and related roles and responsibilities. In a 1-2-1 with the President, present the current state of DSPCon. Within 60 days, propose a new organizational structure for DSPCon, including roles and responsibilities within Operations. Present proposed changes to the President and Human Resources.
- Participate in the Company's budgeting process. Manage and control all costs that impact the gross margin, and manage the financial performance of all key projects. Within 30 days, conduct a comprehensive review of the Company's 2008 Budget and related challenges. In a 1-2-1 with the President, present the current state of DSPCon. Within 90 days, deliver an executable plan to improve GM, exclusive of resale (pass through) items, exclusive of commission expense (which is now below the line), and inclusive of inventory write down. By December 31, 2008, increase DSPCon's GM to X%.
- Develop standardized systems and procedures to improve how DSPCon executes project and customer work, including means to make sure the Company benefits from past efforts. Within 30 days, learn the Company's financial reporting tools, including the processes that gather and drive these tools. In a 1-2-1 with the President, present the current state of DSPCon. Within 30 days, analyze all open projects, their delivery state, and associated challenges. In a 1-2-1 with the President, present a preliminary report of all jobs against their budget. Within 60 days, institute a process of weekly reporting of all jobs against their budget, including percentage of completion, estimated total volume of each job, and estimated gross profit. Begin to deliver summary project data to the President, weekly. Within 90 days, define and institutionalize the Company's project/product development, which includes all aspects of R&D. Define the development process, and define how we measure and positively impact its efficiency and then re-measure to demonstrate positive delta.
- Support DSPCon's Sales and Marketing functions with the development and presentation of product demonstrations, technical white papers, and sales collateral. Within 30 days, analyze the state of the Company's sales pipeline. In a 1-2-1 with the President, present an analysis of findings.
- Perform strategic and operational duties necessary to maintain and increase the value of the Company. Work closely with Quality Assurance to make sure that its processes and customer deliveries are consistent with the quality goals of the Company. Within 90 days, deliver an executable plan for achieving a "B" average in customer satisfaction as defined by Customer Service and measured by their survey process. By December 31, 2008, facilitate a full financial audit with zero inventory write down.
Experience
15+ years demonstrated, successful engineering management experience in a highly technical environment. Experience putting repeatable engineering control processes in place, and managing large, complex, cutting-edge research and develpment projects for a diverse client set. Solid knowledge and experience in the digital signal processing industry is preferred. BS degree (technical) required; MS degree (technical) desired.
DSPCon offers a competitive salary, a casual work environment, Medical, Dental and Long-term Disability benefits, a Flexible Spending Account Plan, a 401(k) Plan with Company match, Stock Appreciation Rights (SARs), 100% Tuition Reimbursement, Flex Time, Vacation and Personal days, and the days off between Christmas Day and New Year's Day, paid!
Qualified applicants: E-mail resume to hr@dspcon.com